I turned my wifi off for a while at one point, but that shouldn't be an issue as Illustrator works without connection if downloaded. I haven't done any anti virus updates etc. This began about 2 hours ago and continues to happen prohibiting me to continue working.It is happening with a document I created today.The project I am working on is simply vectorizing artwork, mainly using keyboard short cuts between the Pen tool, Eyedroppper tool, manipulating anchor points, etc. I have never seen or experienced anything like this with Adobe products. MY Illustrator freezes and glitches out, zooms in and the background becomes black, continuous pinwheel, etc. I am experienceing very similar issues as Contender811.what does that mean? I have a MacBook Air 2017. After reviewing your checklist, the only difference I have is that my procesor is: 2.2 GHz Intel Core i7. I would greatly apreciate your support and can provide the requested answers to troubleshoot. When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently.Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)?.
#Old macbook keeps freezing download
Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud and share the download link.Does it seem to freeze at random or after a particular action?.Exact version of Illustrator and operating systrem.If everything looks fine, then please share the following details: Please take a look at this help article ( ). Before we start troublshooting, let us just confirm that the machine has all the required specs for Illustrator 2020. That's definitely shouldn't be happening. So sorry to hear about the trouble you are facing with Illustrator.
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